Privacy Policy
Last updated: June 17, 2026
Found Projects & Realty Limited ("Found", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website and services. By using Found, you consent to the practices described in this policy.
1. Information We Collect
We collect the following categories of information:
- Information you provide: name, email address, phone number, password, profile details, company information (for realtors and agents), and any content you submit such as property listings, inquiries, and messages.
- Transaction information: details relating to inquiries, bookings, and transactions facilitated through the platform.
- Automatically collected information: IP address, browser type, device information, pages visited, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Create and manage your account and provide our services;
- Display property listings and connect seekers with realtors and agents;
- Process and facilitate inquiries, bookings, and transactions;
- Communicate with you about your account, inquiries, and updates;
- Send you service notices and, where you have opted in, newsletters and marketing;
- Detect, prevent, and address fraud, security issues, and abuse;
- Comply with legal obligations and enforce our Terms of Use.
3. How We Share Your Information
We do not sell your personal information. We may share it:
- With realtors, agents, or property owners when you submit an inquiry, so they can respond to you;
- With service providers who help us operate the platform (e.g. hosting, email, analytics, and payment processing), under confidentiality obligations;
- When required by law, regulation, legal process, or to protect the rights, safety, and property of Found, our users, or the public;
- In connection with a merger, acquisition, or sale of assets, subject to this policy.
4. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, analyse traffic, and improve our services. You can control cookies through your browser settings, although some features may not function properly if cookies are disabled.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
6. Your Rights
Subject to applicable law, including the Nigeria Data Protection Act, you have the right to access, correct, update, or request deletion of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page, and the "Last updated" date will be revised accordingly. Your continued use of the platform constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, contact us at hello@found.ng or visit our Contact page.
